Natural Pool Escape
The best adventure for your family.
Service Description
The magic of a natural pool in the middle of the Caribbean. Glass Bottom connects your family with safe, crystal-clear waters, perfect for relaxing, playing, and enjoying an unforgettable swim together.
Cancellation Policy
1. Reservation Confirmation: All reservations are considered confirmed once full or partial payment has been made, as indicated in the purchase process. The client will receive a receipt with all the details of the contracted service. 2. Cancellations and Changes by the Client: Cancellations made more than 72 hours in advance will be entitled to a full refund. Cancellations made between 72 and 24 hours before the service will be subject to a penalty of 30% of the total value. Cancellations made less than 24 hours in advance or no-shows will be non-refundable. Date or name changes are permitted at no additional cost up to 48 hours in advance, subject to availability. 3. Cancellations or Changes by the Provider: In the event of adverse weather conditions, force majeure, or operational reasons, the service may be rescheduled free of charge or the client will be offered a full refund, depending on their preference. 4. Service Guarantee: We are committed to providing quality, timely, and secure service. We only work with certified suppliers who comply with legal, logistical, and security standards. 5. Customer Responsibility: Customers must arrive at the indicated location and time and comply with security recommendations. Failure to comply with these conditions could affect service delivery, with no right to a refund. 6. Purchase Security Guarantee: All payments are made through secure platforms. Customers' personal and financial data are treated with strict confidentiality in accordance with current data protection laws.
Contact Details
Playa Bibijagua, Punta Cana, Dominican Republic
cristianatd@gmail.com